Refund policy
Idleroad's return and refund policy
Our Commitment to Quality
We strive to provide you with high-quality, print-on-demand products. We understand that sometimes things don't go as planned, and we're here to help.
Returns for damaged, misprinted, or defective Items
If you receive an item that is damaged, misprinted, or has a manufacturing defect, please contact us within 7 days of receiving your order. We will need a photo of the damaged, misprinted, or defective item to help us understand what’s gone wrong and what we can do to help. If your T Shirt's not right, we'll offer either a replacement or a full refund, at your preference. We’ll also cover the cost of return shipping for these types of returns.
Returns for other reasons
For reasons other than damage, misprinting, or defects (e.g., change of mind, wrong size), we do not accept returns - but et in touch with us anyway and we’ll see if there’s anything we can do.
How to initiate a return
Please contact us at shop@idleroad.com to initiate a return. Please add your order number when you contact us.
Important stuff
This policy is subject to change, but we will always strive to provide fair and reasonable returns.
Please review this policy carefully before making a purchase.
By making a purchase, you agree to the terms of this return policy.